Privacy Policy

1. Introduction

This Privacy Policy explains how Nova System Solutions Pvt Ltd (“we,” “our,” or “us”) collects, uses, stores, and protects your personal information when you use the JSS Facility Services mobile and web applications . By using our services, you agree to this Privacy Policy.

2. Information We Collect

• Personal details (name, email, phone, role)
• Employment and shift information
• Site and location data (GPS validation)
• Documents and uploaded content (certificates, photos, audit data)
• Device and usage data (IP address, cookies for web app)

3. How We Use Information

• To create and manage user accounts
• To schedule shifts, manage rosters, and track attendance
• To conduct audits and generate reports
• To send notifications and updates
• To ensure compliance and improve service quality

4. Data Sharing

We do not sell your personal data. Information may be shared only with:

• Authorized client organizations (e.g., JSS Group Facility Services)
• Service providers for hosting, analytics, and storage
• Regulatory authorities when legally required

5. Data Security & Retention

We apply encryption, secure storage, and role-based access to protect your data. Personal data is retained only as long as necessary for business or legal purposes. Users are responsible for safeguarding their login credentials.

6. Your Rights

You may request to:

• Access and update your personal information
• Request deletion of your data (where legally possible)
• Withdraw consent for specific processing activities

7. International Data Transfers

Your data may be stored on servers outside of Australia. We ensure compliance with applicable data protection laws, including the Australian Privacy Principles (APPs).

8. Updates

We may update this Privacy Policy from time to time. Continued use of our services means you accept the latest version.